Last Updated: 31/07/2025
Fabra Forma LLP ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, process, and disclose your personal data in connection with your access to and use of the website https://fabraforma.com (the "Website") and the services provided through it (the "Services").
By accessing or using our Website and Services, you signify your consent to the collection, use, processing, and disclosure of your personal data in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Website or Services.
1. KEY DEFINITIONS
- 1.1. Personal Data: As defined under the Digital Personal Data Protection Act, 2023 (DPDP Act), this is any data about an individual who is identifiable by or in relation to such data. This includes your name, contact details, financial information, and any other data that can be linked to you.
- 1.2. Data Principal: You, the user, who is the subject of the personal data.
- 1.3. Data Fiduciary: Fabra Forma LLP, the entity that determines the purpose and means of processing personal data.
- 1.4. Data Processor: Any third-party entity that processes personal data on behalf of a Data Fiduciary.
- 1.5. Consent: A clear, affirmative act signifying your agreement to the processing of your personal data for a specified purpose.
2. COLLECTION OF PERSONAL DATA
We collect various types of personal data from you to provide and improve our Services. This data is collected with your explicit consent and for a lawful purpose.
- 2.1. Information You Provide to Us Directly:
- Account Information: When you register an account, we collect your name, email address, phone number, and a secure password.
- Profile Information: For 3D Print Services, we collect detailed business information, including your business name, address, bank account details, and a description of your services.
- Order and Transaction Information: When you place an Order, we collect your billing and shipping address, payment method details (via our payment gateway), and the details of your Order.
- 3D Files and Content: When you upload 3D Files or other Content (e.g., images, text), this data is collected and processed to provide the Services. We will not use these 3D Files for any purpose other than to fulfill your specific Order or as you have explicitly permitted (e.g., by marking them as "public").
- Communications: When you communicate with us via email, phone, or our contact forms, we collect the content of those communications.
- 2.2. Information We Collect Automatically:
- Log Data and Usage Information: When you access and use our Website, our servers automatically record information, including your IP address, browser type, operating system, pages you visit, time spent on those pages, and other usage statistics.
- Device Information: We may collect information about the device you use to access our Services, such as hardware model, operating system, unique device identifiers, and mobile network information.
3. PURPOSE OF DATA COLLECTION & PROCESSING
We use your personal data for the following specific purposes, with your consent:
- To Provide and Manage the Services: To create and manage your account, to process and fulfill your Orders, to facilitate communication and transactions between Customers and 3D Print Services, and to provide customer support.
- To Facilitate Payments: To process payments for your Orders through secure third-party payment gateways and to remit payments to 3D Print Services.
- To Improve Our Services: To analyze usage patterns, track the performance of our Website, and develop new features to enhance user experience.
- To Communicate with You: To send you Order confirmations, shipping notifications, updates about your account, and other important service-related announcements.
- To Ensure Security: To detect and prevent fraud, protect against unauthorized access, and ensure the security of our Website, Services, and our users' data.
- To Comply with Legal Obligations: To comply with our legal duties, resolve disputes, and enforce our Terms and Conditions.
4. DISCLOSURE OF PERSONAL DATA
We will only disclose your personal data to third parties under the following circumstances, and only with your explicit consent:
- To 3D Print Services: As a core function of our platform, we must share certain personal data with the specific 3D Print Service you select to fulfill your Order. This includes your name, shipping address, contact information, and the 3D Files required for manufacturing. The 3D Print Service is then responsible for handling your data in accordance with its own privacy policy.
- To Third-Party Service Providers: We use third-party companies and individuals to facilitate our Services, such as payment gateways, hosting providers, analytics services, and email service providers. These third parties are contractually obligated to handle your personal data in accordance with this Privacy Policy and applicable laws, and they are prohibited from using your personal data for any purpose other than providing services to us.
- For Legal and Safety Reasons: We may disclose your personal data if we are required to do so by law (e.g., in response to a court order or legal process), or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
5. YOUR RIGHTS AS A DATA PRINCIPAL (as per the DPDP Act)
In accordance with the Digital Personal Data Protection Act, 2023, you have the following rights concerning your personal data held by us:
- 5.1. Right to Access and Correction: You have the right to request access to your personal data and to have any inaccurate or incomplete data corrected. You can do this by logging into your account or by contacting us.
- 5.2. Right to Erasure (Right to be Forgotten): You have the right to request the erasure of your personal data under certain circumstances. We will honor such requests, subject to any legal obligations to retain the data for a specific period (e.g., for financial records).
- 5.3. Right to Grievance Redressal: You have the right to seek redressal for any grievance concerning the processing of your personal data. We have established a Grievance Redressal Officer to handle such matters promptly.
- 5.4. Right to Withdraw Consent: You have the right to withdraw your consent to the processing of your personal data at any time. Withdrawal of consent may affect your ability to use certain Services, and we will inform you of the consequences.
6. DATA SECURITY
We implement reasonable and appropriate technical and organizational security measures to protect your personal data from unauthorized access, accidental loss, disclosure, or destruction. These measures include data encryption, secure data centers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and other similar tracking technologies (like web beacons and pixels) to track activity on our Website and hold certain information. Cookies are small data files stored on your device. We use them for various purposes:
- Essential Cookies: To enable core Website functionality, like user authentication and shopping cart features.
- Performance Cookies: To analyze how users interact with our Website, helping us to improve performance and user experience.
- Advertising Cookies: To deliver personalized ads to you on other websites (if applicable and with your consent).
You can control cookies through your browser settings, but disabling them may affect the functionality of our Website.
8. LINKS TO THIRD-PARTY WEBSITES
Our Website may contain links to third-party websites (e.g., social media pages, links to 3D Print Service profiles, or product manufacturers). This Privacy Policy does not apply to these third-party websites. We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.
10. CONTACT US
If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at: